Cloudnine Beauty Int’l Limited – Terms and Conditions

1. Introduction

Welcome to Cloudnine Beauty Int’l Limited. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing this website and/or making a purchase, you accept these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of these Terms and Conditions, you must not use this website or our services.

2. Definitions

  • Company: Cloudnine Beauty Int’l Limited
  • Products: Hair and salon equipment, relaxation and massage equipment, beauty and cosmetics products
  • Customer/You: The person or entity purchasing goods from the Company
  • Website: The online platform operated by Cloudnine Beauty Int’l Limited

3. General Conditions

  • All orders are subject to availability and confirmation of the order price.
  • Delivery times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
  • The Company reserves the right to refuse service to anyone for any reason at any time.

4. Pricing and Payment

  • All prices are quoted in the currency specified on the website and include applicable taxes unless otherwise stated.
  • The Company reserves the right to change prices at any time, but changes will not affect orders that have already been accepted.
  • Payment can be made by credit card, debit card, or any other method specified on the website.

5. Delivery

  • Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.
  • The Company will deliver the products to the address specified by the Customer during the order process.
  • Delivery times are estimates only and the Company is not liable for delays in delivery.

6. Returns and Refunds

  • Customers have the right to return products within 14 days of receipt for a full refund, excluding delivery charges, provided the products are unused, in their original packaging, and in saleable condition.
  • To initiate a return, Customers must contact the Company’s customer service department for instructions.
  • Refunds will be processed within 14 days of receiving the returned products.

7. Warranty and Liability

  • The Company warrants that the products will be of satisfactory quality and fit for purpose for which they are intended.
  • The Company is not liable for any indirect, special, incidental, or consequential damages arising out of or in connection with the use of the products purchased.
  • The Company’s total liability in respect of all claims arising out of or in connection with the products and their use shall not exceed the amount paid by the Customer for the products.

8. Intellectual Property

  • All content included on this website, including but not limited to text, graphics, logos, images, and software, is the property of Cloudnine Beauty Int’l Limited or its content suppliers and protected by intellectual property laws.
  • Customers are not permitted to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or products without express written permission by the Company.

9. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of the country where Cloudnine Beauty Int’l Limited is registered, and any disputes will be decided only by the courts of that jurisdiction.

10. Changes to Terms and Conditions

  • The Company reserves the right to change these Terms and Conditions at any time. Any changes will be posted on this page and, where appropriate, notified to Customers by email. The updated Terms and Conditions will be effective immediately upon being posted on the website.

11. Contact Information

By placing an order with Cloudnine Beauty Int’l Limited, you agree to be bound by these Terms and Conditions. Thank you for choosing Cloudnine Beauty Int’l Limited for your beauty and salon equipment needs.

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